02
May
The world of customer service is undergoing a major transformation, and it’s driven by artificial intelligence (AI). Businesses are increasingly turning to AI-powered solutions to meet the growing demand for personalized, efficient, and human-like interactions with customers. Among the most exciting developments in this space are interactive video chatbot solutions, a technology that is rapidly becoming the next frontier in conversational AI. As AI-powered video chatbots move from novelty to necessity, it’s essential to understand why they are modifying the way businesses interact with customers. In this post, we’ll explore what video chatbots are, why they’re gaining traction, their benefits,…