13
Jun
The support and sales team in an organization has to work in har2mony to increase customer satisfaction and profit. The Latest SaaS technology is the solution that can help both teams to work side-by-side efficiently and gain matchless results. Onboarding in SaaS It means nurturing new users or helping them gain familiarity with your new tech solution. The onboarding customer’s process is followed instantly when prospects pay their first subscription charges. Based on solution intricacies, onboarding is conducted via video tutorials, written instructions, and/or walkthroughs. If possible a salesperson can assist with the onboarding process. Customers take a lot of…